Biggby Coffee is a popular coffee house chain known for its delicious beverages and cozy atmosphere. Many people wonder if Biggby Coffee is only located in Michigan, as it was originally founded in that state. As an avid coffee drinker and someone who has visited numerous Biggby Coffee locations, I can confidently say that Biggby Coffee has expanded beyond Michigan and can be found in various states across the country. In this article, I will delve into the history of Biggby Coffee, its expansion outside of Michigan, and the reasons behind its success.
The History of Biggby Coffee
Biggby Coffee, originally known as Beaner’s Coffee, was founded by Bob Fish and Mary Roszel in East Lansing, Michigan in 1995. It started as a single coffee shop and quickly gained popularity among locals for its high-quality coffee and warm atmosphere. The founders aimed to create a coffeehouse that focused on creating a community-oriented space rather than simply selling coffee.
Expansion Beyond Michigan
Due to its initial success, Biggby Coffee decided to expand its reach beyond the state of Michigan. The first step in this expansion was establishing franchise opportunities in neighboring states such as Ohio and Indiana. This allowed Biggby Coffee to test the waters and grow its brand in new markets. As more and more people fell in love with the brand and its offerings, Biggby Coffee continued to expand its franchise network across the United States.
Currently, Biggby Coffee has stores in over 10 states, including Michigan, Ohio, Indiana, Wisconsin, Illinois, Kentucky, Florida, South Carolina, North Carolina, and Texas. Each location stays true to the brand’s values of providing a welcoming environment and serving high-quality beverages, ensuring that customers have a consistent experience no matter where they visit.
Reasons Behind Biggby Coffee’s Success
Biggby Coffee’s success can be attributed to several factors that set it apart from other coffee chains. Let’s explore some of these reasons below:
1. Community Focus
From its inception, Biggby Coffee has focused on creating a community-oriented coffeehouse experience. This approach has resonated with customers and fosters a sense of belonging. This is achieved through various means, including hosting local events, partnering with local charities, and creating a welcoming and comfortable atmosphere within each store.
2. Beverage Variety
Biggby Coffee provides a wide range of beverages to cater to different tastes and preferences. Whether you prefer hot or iced coffee, lattes, teas, or smoothies, you will find something to suit your palate at Biggby Coffee. Additionally, they offer seasonal specials to keep things exciting and provide options for customers with dietary restrictions.
3. Exceptional Customer Service
Another key aspect contributing to Biggby Coffee’s success is its emphasis on providing exceptional customer service. The staff is known for their friendly and energetic personalities, making each visit a memorable experience. This approach to customer service not only builds brand loyalty but also attracts new customers through positive word-of-mouth.
4. Franchise Opportunities
Biggby Coffee’s decision to offer franchise opportunities has played a significant role in its expansion beyond Michigan. By partnering with passionate individuals who share the brand’s values, Biggby Coffee has been able to establish successful locations in various states across the country. Franchising has allowed Biggby Coffee to maintain consistency in its offerings and service while also adapting to local preferences and needs.
Conclusion
In conclusion, Biggby Coffee is not only limited to Michigan but has expanded its presence to numerous states across the United States. The brand’s commitment to creating a community-oriented coffeehouse experience, offering a diverse beverage selection, providing exceptional customer service, and embracing franchise opportunities has propelled its success outside of Michigan. Whether you’re in the Midwest or other parts of the country, you can enjoy a warm and delicious cup of coffee at one of Biggby Coffee’s many locations. So, the next time you’re in the mood for a cozy coffee shop experience, don’t hesitate to visit a Biggby Coffee near you.